Delete your Hi Mico account

From the app or the website

1. Sign in — only the account owner sees the button, not staff.
2. Open “Settings” ⟶ “Company” ⟶ “Account management”.
3. Press “Delete my account for good…”, type your store name exactly, then “Delete my account”.

What happens

• Right away: the account is closed, everyone in it is signed out of every device, and your stores are “unavailable for now”.
• After 30 days: it is erased for good — store, orders, customers, products, images, files, staff and sign-ins.
• During those 30 days you can cancel: sign in and press “Cancel the deletion”.
• We don’t stop your ads on Meta — stop them before deleting.

What stays after deletion

• Your Hi Mico subscription invoices — for accounting.
• The delivery-and-return summary of the phone number, with no name, as in the privacy policy.

Without the app or a sign-in

• Write to privacy@himico.app from your account’s email and give your store name. We delete it the same way and reply to you.